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However, nothing in this disclaimer excludes or Liability arising to you or any other third party in relation to any material and/or information madeĪvailable by BrokerChooser or any of its affiliates. Neither BrokerChooser nor any of its affiliates accepts any responsibility, duty of care or other Its affiliates is subject to modification, change or supplement without prior notice. Moreover, please note that all the material and information made available by BrokerChooser or any of Judgement and may differ from the conclusions or analysis provided by other qualified professionals
Tradestation customer service professional#
In addition, the information and analysis contained in such materials are based on professional They are not necessarily comprehensive and their accuracy cannot beĪssured. Investment strategy, investing in and/or trading any financial instrument, commodity or any other asset.įurthermore, neither BrokerChooser nor any of its affiliates provides any tax, accounting or legalĮither, hence if you require advice in relation to such matters, you should consult your respective tax,Īffiliates is derived using various proprietary and non-proprietary sources deemed reliable byīrokerChooser and/or its affiliates. Merits as well as the legal, tax and accounting consequences of taking any course of action, adopting Provided to you or making any offer, solicitation or recommendation to invest in / trade a particularįinancial instrument, commodity or any other asset or undertake any course of action.Īffiliates is furnished to you with the express understanding that it does not constitute investment orĪny other advice and you will determine, by seeking your own independent advice, the economic risks and Neither BrokerChooser nor any of itsĪffiliates is making any recommendation or soliciting any action based on the material and/or Please note that all the material and information made available by BrokerChooser or any of itsĪffiliates is provided to you for information purposes only. If you are fully aware of the relevant risks. You should engage in any such activity only Via email, TradeStation Global provides you with all the necessary answers to your questions, getting back to you with a detailed and clear summary.īy investing in and/or trading financial instruments, commodities and any other assets, you are taking a You’re in the right place for further information. On the phone TradeStation Global provides all the necessary information in an easily comprehensible way, paying attention to your concerns and giving the right answers. Response relevance at TradeStation Global No worries! TradeStation Global will answer your email in a short amount of time, usually within a day. They’re at your disposal within a minute, so prepare your questions in advance. On the phone, TradeStation Global is real quick. whether they provide a clear answer to your questions or an ambiguous one that needs further clarification). if they answer the phone within a few minutes, it counts as quick, but if they make you wait a lot, that’s considered a poor response speed) and their response relevance (i.e. We define the quality of a broker's customer service based on its response speed (e.g. On the negative side, we missed 24/7 availability and a live chat option. TradeStation Global has also implemented a ticket support system for clients to help with their accounts, and they aim to reply to all tickets within one day. The answers were helpful, and most of the time relevant for us. Also, in one case, in response to a question we sent in an email, we received a phone call answer from a representative personally, who offered to help us with any further inquiries. There were times when we received an answer within 30 minutes. When we called, sometimes we could not reach a representative at all, although when we did, it only took 2-3 minutes. When the waiting time was over 5 minutes, we were able to leave a message.Įmail support is super fast. When we tested, response time was much faster at TSG compared to Interactive Broker's own customer service.ĭuring our most recent check, phone support seemed to be overwhelmed with requests. TradeStation Global has its own customer service center to handle inquiries.
4.0 TradeStation Global's phone and email services are great, but it is not 24/7.
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